Making Technology Meaningful for Literacy Teaching: A WebQuest

Dana L. Grisham


Technology is changing the way we think about and teach literacy. Decker Walker (1999) predicts that the widespread use of information technology will change our expectations of what the educated person must know and be able to do in order to effectively participate in society. As the bar is raised for what constitutes good literacy instruction, expectations for what reading and language arts teachers must know are hoisted skyward.

An important consideration is how a teacher conceptualizes literacy. We now define literate individuals as those who are proficient in all forms of communication. In fact, humans use varied symbols and systems of symbols to communicate with one another. Reading and writing are symbol systems, but only two of the many that we use to convey our thoughts and ideas. Any agreed upon or culturally shared symbol system allows us to communicate with one another. New media combine symbol systems in entirely new ways (e.g., multimedia).

“Multiple literacies” is the newest term for the many symbol systems identified by semiotics. There are many such terms that have resulted from the broadened definitions of literacy. As Ann Watts Pailliotet (2000) noted in an article in this journal:

Over the years, as a former classroom teacher and now as a literacy teacher educator, I have discovered many compelling reasons for extending ideas about literacy and for teaching with new technologies and mass media. These include

Bolter (1998) discusses and attempts to (re)define visual literacy in the hypertext medium. He reminds us that word processing is now the dominant form of writing in North America, but that straight linear word processing may become as passé as the yellow tablet due to hypertext. In hypertext, we can combine various symbol systems in multilinear formats. An example of this is shown at the Web site for Amazon.com. The site features a main page with graphics, images, and text. Readers can select any of a number of predetermined choices (books, toys, etc.) or can use the search engine to make different choices. Thus, multilinear texts have no "standard" or "natural" reading order; the reader can choose where to start, where to go next, whether to use the "buttons" offered or search for some other area of the Web site.

McEneaney (2000) has discussed a number of substantive differences to be considered when writing in the hypertext as opposed to “traditional” format. Many hypertexts allow the reader to focus more deeply on a topic by linking it to another page. If you are reading an article in Reading Online, for example, you may be referred to a related article or Web site through a hypertext link. This practice is revolutionizing the way we read (and write) and is contrary to the linear way in which we must read the printed word. While some of us may elect to read excerpts from the middle of a book, we know that the conventional or "natural" way to read printed text is from beginning to end. However, in hypertext, readers enter the text at some point, then figure out how the links work. Readers then can choose to link or not, in any order, skipping some links, and following others.

An important feature of hypertext is the ease with which graphic elements are included. Reinking (1998) advises us to try to picture the future of literacy, believing that "we are heading toward a post-typographic world; that is, one in which printed texts are no longer dominant” (p. xi). He notes that the transformation is in process and speculates how our literacy is shaped and limited by the technology that we possess. How will multiple texts, formats, and genres affect us?

Good teachers need to be cognizant of these new technologies and literacies in order to know how to scaffold learning activities for our students. Instead of asking students to write a research paper, teachers may want to coordinate the effective use of multiple texts, formats, and genres, and assign a multimedia project that includes representations such as print-based text, graphics, video streaming, audio, and pictures. Children "writing" on the computer—using a software package such as Hyperstudio, for example—may be considered by their peers to be good writers if they can easily navigate the technological aspects of the writing, such as importing graphics. In other words, adding computer technology to writing may redefine what we consider as "writing."

Obviously, the World Wide Web has changed our lives in many ways, including how we read and process information. Thus going online to several Web sites and analyzing the structure of multilinear texts is critical to teacher education students' professional development. Literacy events are planned and situated electronically so that teacher education students are asked to experience them in preparation for using online resources in their own classrooms.

Preservice Teachers

Figure 1 shows the instruction sheet I used in one of my courses to facilitate preservice teachers' technological exploration. In this activity, teacher candidates first examine an online journal (in this case, Reading Online) and learn to navigate the site. Next, students are directed to the Web site of Jill Kerper Mora, a many-branched site where the reader can find everything they want to know about second-language learners and more. (Readers interested in learning more about this site can visit Jill's article, “Responding to the Demographic Challenge,” in ROL's Electronic Classroom.) The third site is SCORE, a site maintained by the San Diego County Office of Education. Here the teacher can find many literature-based learning activities to use with K–6 students. Finally, the site at www.childrenslit.com provides a wealth of resources for children's literature.

Figure 1
Web Site Exploration for Preservice Teachers


handout given to students in the class to outline the WebQuest


I have used this activity in my preservice teacher education courses in literacy for years, and students have generally responded positively to it. In their reports on the activity, they comment about the usefulness of the information that they find online, and also state that they enjoyed the experience and wish they had known about the resources earlier. A few negative comments usually mention the confusing nature of some Web sites. Students tell me there is too much online to digest, that there are technical problems, or that they aren't able to access the sites for some reason. Most of this, I suspect, is because of slight typos in the URLs. Teachers, especially new teachers, gravitate toward Web resources that provide them with practical, immediately usable ideas or materials for teaching. After viewing the SCORE materials, students often sing the site's praises, because they can "lift" or "steal" (their words) the ideas and use them in their student teaching immediately.

The analysis of the various Web sites has led to lists of preferred sites in each of the classes I have taught. These have been compiled into a directory and reproduced so that students have their own copies as a resource.

Despite the effectiveness of the activity, I saw that many students dealt only superficially with the Web sites and with the content. For example, a substantial number of students appeared to dismiss Reading Online and the Mora Web site as "too complex" to be very useful. Instead of just surfing the Web, I want them to do a little deep sea diving.

Graduate Students

For teachers in the Master of Arts in education (and Reading Specialist Credential Program), the vagaries of technology can be more acute than for preservice teachers. A number of excellent teachers come into the program without extensive knowledge or skills in technology. For these teachers, I designed a WebQuest that would allow them to explore Reading Online in more depth.

In late 1999, Bridget Dalton and I were named editors of Reading Online; our first issue appeared in July 2000. Like any professional journal, articles sent for publication to Reading Online are peer reviewed. Unlike print journals, ROL is published in HTML format, with color with graphics. A useful feature of ROL is that articles may be read on screen or downloaded and printed at the reader's convenience. The search function allows readers to quickly access all articles that have been published in ROL. Such a valuable resource seems almost too good to be true. I wanted my graduate students to know about ROL and the excellent resource it is for our profession.

Accordingly, I planned a study using a WebQuest to get my graduate students acquainted with the journal. In doing this research, I wanted to know several things.

  • Was Reading Online responsive to teachers' needs?
  • How effective was the WebQuest format in getting teachers to look at the entire journal?
  • How easy was the format to navigate?

    In addition, I wanted to boost participation on the ROL's Online Communities listserv, so I made joining the listserv and posting a response to an article of their choice part of the assignment.

    In fall 2000, I taught a graduate course in children's and adolescent literature, in which 36 practicing teachers were enrolled. Students were asked to do two technology-related activities during the course. In the first, they were asked to do a WebQuest assignment (see Figure 2 below) in which they spent 3 hours online at Reading Online, navigating the site in order to answer specific questions.

    Figure 2
    A WebQuest for Veteran Teachers


    page 1 of handout given to students in the class to outline the WebQuest
    page 2 of handout given to students in the class to outline the WebQuest

    When students returned to class with the completed WebQuests, they were asked a series of questions about their experiences. Thus I collected data about teachers' level of expertise in technology, their computer ownership, what was or was not available in terms of technology at their school sites, and whether they found the WebQuest (and the journal) useful to them. Several opportunities for open-ended commentaries were provided, and from this rich source of qualitative data, several important themes emerged.

    What I Found

    Of the 36 graduate students, only 4 (11%) did not have home computers; of these 4, 1 had a laptop computer at school that she took home regularly. Twenty-nine (81%) had access to the Web from home; 33 (92%) had access at their schools. Despite this high level of access, students rated themselves rather low on technological expertise. On a scale of 1–5, with 1 being apprentice and 5 being expert, the average rating for these 36 teachers was 2.9. Only one teacher rated herself as a 5.

    The average amount of teaching experience was 5 years in the classroom (range, 1–12 years). Seventy-five percent of the teachers worked at the K–3 level, 12% taught fourth through sixth grade, and the rest included middle, high school, and adult education teachers, and one assistant principal. These teachers completed the WebQuest with little difficulty, even though for a few this was their first (or nearly their first) experience navigating online. One teacher wrote, "It made me feel that there needs to be a much stronger technology aspect to the everyday classroom." Another wrote, "I would like to use Webquest in my classroom."

    Teachers liked the format of Reading Online. One stated, "It is user friendly and full of information! It took me a few separate sessions to become comfortable with the format, but now I feel comfortable using this online journal."

    This comment was poignant for me: "Unfortunately, I didn't find anything that I currently use. At this point I'm feeling a bit strangled educationally in my teaching because of the way the state content standards are being enforced at our specific school site."

    What they liked. Teachers commented favorably on the journal's format, the articles, the ease of navigation, and the resources provided. One teacher wrote, "I was really interested in the articles, especially when I noticed some were from teachers currently experiencing and sharing their own ideas on literacy." Another stated, "I was surprised that an online journal has so many sources—200 articles for one search!? This seems better than the library, probably because it's so specialized." Another said, "Until this assignment, I never had looked at it—A way to let others know about the site would be practical."

    What they didn't like. Joining the listserv and posting a response to an article proved problematic for nearly everyone. I couldn't understand why this should be so difficult for students, but I later found out that the site had experienced a brief period of technical difficulty, during which time my students were becoming frustrated with the process of trying to join.

    Of 36 students only 2 didn't find the exercise useful, and both of these were so discouraged about the difficulty of posting to the listserv that their response to the whole activity was affected.

    My Reaction

    I believe that the time students spent visiting Reading Online helped them develop a much better sense of its utility. Some teachers commented that they planned to share this resource with others now that they knew about it. Others said they wished they'd known about the resource earlier in their studies.

    The question of breadth versus depth is an ongoing dilemma that I will need to continue to address. The WebQuest assignment seems to be valuable in teacher education courses, but because I had the graduate students focus on one site in depth, I did not feel I could ask them to also visit other sites, as I had done with my preservice students.

    What are others doing to integrate technology into teacher education? I hope that readers will take a few minutes to respond in our Online Communities.


    References

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    Citation: Grisham, D.L. (2001, February). Making technology meaningful for literacy teaching: A webquest. Reading Online, 4(7). Available: http://www.readingonline.org/editorial/edit_index.asp?HREF=/editorial/february2001/index.html




    Reading Online, www.readingonline.org
    Posted February 2001
    © 2001 International Reading Association, Inc.   ISSN 1096-1232